Returns & Exchanges

At K9 Ballistics®, we stand behind the durability and style of our high-performance canine apparel and accessories. If your gear isn't the perfect fit for your pup, we offer a 30-day window for hassle-free returns and exchanges on all eligible items.

1

Initiate Your Request

Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

After your request is approved, download and print the pre-paid shipping label provided via email and attach it securely to your package.

3

Pack and Ship

Place the unworn items in their original packaging and drop the parcel off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing